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home/Knowledge Base/Getting Started/How to use WhatsApp Business API

How to use WhatsApp Business API

To send messages automatically using WhatsApp to your users/customers the only way is to use WhatsApp Business API. WPNotif has a deep integration with WhatsApp Business API using gateway(s)

To set up WhatsApp Business API in WPNotif, first, you need to have an account with any of our supported gateways for WhatsApp and get the API details from them and fill them in WPNotif settings. Also, Make sure WhatsApp Notifications are enabled in WPNotif settings

Step 1: Fill API Details

WPNotif supports multiple WhatsApp Business Gateways including Twilio, Messagebird, Karix, Gupshup, etc.

Here we’ll take Twilio as an example. Twilio API Credentials can be found under your Project > Project Settings > API Credentials. Copy these API details from Twilio and paste them in our settings in respective fields and make sure you turn the WhatsApp Switch to ON.

 

Step 2: Add WhatsApp Template

Now copy all the notification templates that are turned on and add those templates in Twilio’s WhatsApp Message Template section.

Now you need to remove all our placeholders with {{1}}, {{2}} and so on.

For Example:

Hey! Your order #{{wc-order}} has been received by {{sitename}}. 🙂

will become

Hey! Your order #{{1}} has been received by {{2}}. 🙂

 

 

Once the settings are filled the setup will start working.

 

Send Free WhatsApp Messages

To send free messages to your users/customers using WhatsApp you can use WhatsApp Web gateway, please refer to the below documentation on how to set it up.

How to use WhatsApp Web

 

How to setup Twilio WhatsApp Business API

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Getting Started
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